Usability, flexibility, speed: these are all factors that also apply to the process of making phone calls: After all, we spend several hours a week making calls – both at work and in our private lives. Instead of the still widely used analog stationary telephone systems and the more modern cloud telephony, we have drawn a third option this year: namely “Microsoft Teams Phone“.
Our conclusion: Enthusiasm! Not only can we retrieve calls that go to one of our numbers directly from the PC or from our smartphones, but we also benefit from the enhanced service that Teams makes available to callers. This includes, for example, automatic forwarding to the next “free” employee in our team if the call recipient is currently unavailable.
The fact that calls do not simply fall by the wayside is also ensured by the fact that the Teams answering machine converts the message via speech recognition (not perfect, but still understandable in most details) into a text file and forwards this directly via Outlook if an e-mail address is stored. It could hardly be more convenient in terms of implementation and more secure in terms of communication.
Our predicate therefore: absolutely recommendable!
Our contact persons will be pleased to help you: